Ecommerce Q & ACategory: ShopifyAre shopify accounts being suspended?
digitalsunilsah Staff asked 1 year ago

Is shopify suspending stores selling face mask and sanitizers? Why?

1 Answers
digitalsunilsah Staff answered 1 year ago

Recently, the shopify officials have given reports of suspending a number of stores for selling high demand products related to the current coronavirus pandemic like masks and hand sanitizer at excessive prices.
But, if you have received an email from Shopify in relation to your store being suspended, you are able to request this suspension be lifted by responding to the email notice you received.
Shopify team will review all requests and get back to you. As they cannot comment on individual stores on a public forums, so its better to reach out to them via email.