51 viewsMeesho Seller
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I am a Meesho seller and I deal in China imported goods like PEN Drive, Bluetooth devices, speakers, and monitors. I want to know the criteria or eligibility for claim approval in case of returns of these category products.

digitalsunilsah Unselected an answer October 11, 2022
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The following changes have been incorporated with immediate effect for damaged return claims related to China goods:

China Goods: (Bluetooth, Pendrive, Monitor, Speaker etc.)

  1. Previously, damaged return claims were accepted for both functional and physical damage.
  2. Under the revised claim policy, functional damage claims will not be accepted.
  3. We will only accept the claims for physically damaged goods based on the unpacking video evidence submitted by the supplier.
digitalsunilsah Unselected an answer October 11, 2022
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