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Facebook Ads Payment Issue- The card type you entered isn’t supported. Try a different card

Many users in India are facing issue with Facebook refusing to accept any type of payment. 

Solution for Facebook Billing Card Issue : Card not Supported

When you try to add a payment method to my Facebook ad account, you might be getting the following error:
“The card type you entered isn’t supported. Try a different card”

Why does Facebook say card type not accepted?

This error is caused by the fact that Facebook India currently only accepts international debit and credit cards. So, if you’re someone who is having only debit cards from PSU banks or you are using card with domestic transaction only, you’ll run into this issue.

So, in this article, we’ll look at how to fix it.

What is the source of this issue?

Facebook offers two payment options: Automatic and Manual.

The default Facebook payment method, which is also automatic, is similar to a post-paid service.

You must only pay after Facebook has generated a bill. For example, Facebook India charges you if you spend 500 rupees on Facebook ads.

Facebook will deduct the money from the debit card and credit card you have added as default payment method to charge ad account.

The issue is that most Indian banks do not accept automatic payments due to security concerns and RBI e-mandate rule for recurring payments.

As a result, Facebook devised a manual payment system to address the problem.

Manual Facebook payment works similarly to a prepaid service. Any debit or credit card can be used to manually add credit to your Facebook account.

Because most people can get Facebook ad credit, just like they can get anything else online, the manual process solves all of the problems.

A range of payment methods are accepted by the manual payment method (here is the list of all accepted facebook payment methods).

Accepted Facebook Payments methods in India:

You can pay for Facebook ads bills with the following payment methods:

  • Credit cards or co-branded debit cards, including:

    • American Express in one of their accepted currencies
    • MasterCard
    • Visa
  • Local manual payment methods, including:

    • Paytm Wallet
    • NetBanking

The Alternative

In the following section, I’ll show you another way to fund your Facebook ads manager in India.

Because you can’t solve this problem on a desktop, you’ll need to use the mobile version of the Facebook ads manager.

So, go ahead and download the Facebook ads app for your phone using the following links:

After you’ve installed the app, go through the following steps:

  1. Open the app and pick your ad account before going to settings.
  2. Select “Payment Methods” from the “Billing” section.
  3. Enter the amount you want to put into your ad account here.
  4. Select your preferred payment option by clicking on the payment method link.
    There will be more choices available here. You can use a credit card, debit card, UPI, Net banking, or Paytm to make your payment.

After you add money to your account, it will appear as a prepaid balance in your ad account, as shown below:
Additionally, by doing so, your account will automatically switch to manual payments, and you will be able to make manual payments directly from your desktop in the future.

You cannot, however, switch to manual payments if you have already made an automatic payment.

If you have an automated payment account, you will see this error “The card type you entered isn’t supported. Try a different card”

facebook pay card type not accepted

If that’s the case, you’ll need to create a new ad account and follow the instructions outlined in this post.

I hope this has resolved your issue.

Please let me know if this is not the case in the comments section below.

Let us know your feedback on this article “Facebook Ads Payment Issue- The card type you entered isn’t supported. Try a different card” in the comments below 👇


Sunil Kumar Sah @DigitalSunilSah 

Sunil is an E-commerce Seller, Blogger, YouTuber and Digital Marketer. He is a digital enthusiast and passionate about Online Selling. He loves sharing my knowledge and experiences on eCommerce in this blog and on his Hindi YouTube Channel “Ecommerce with Sunil


Blogger | Digital Marketer | Ecommerce Seller

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